Luxury Suites Mariahilf

Poor
Traveller Type: Traveling as Couple
  : The instructions to get keys were not clear, I think it may have something to do with translation. The apartment is located on the 3rd Floor (Ground Floor = 1st Floor) and when I asked host, we were advised that there are no elevators per description. I searched the description twice again but did not see any mention of this so I screenshot the entire description.
  : The title for this property is not accurate. There is nothing luxurious about this property, it was OK - but not luxurious at all, it even has cobwebs in some areas. It is very old and there was no mention that the apartment is on the third floor with no elevator so if you have heavy luggage, this will be very difficult. Vanity sink leaked on our first night. Our shower also leaked for two days and neighbors below knocked on our door and advised us to stop using shower - imagine vacationing and not being able to use shower for two days. We stayed for 5 nights and they provide you with one tiny soap and shampoo - luxurious? Communication was awful too, the host was very unresponsive. The only thing we really like about this place is the location. It is close to everything and the actual street is nice too, lots of restaurants around.

Very Poor
Traveller Type: Family with Young Children
  : I've been charged 2000 as a deposit however its been over a month since I left and they did not return the amount. 130 for cleaning and they only came once after I contacted them. That is for just a 1 month stay. Could have stayed at a 5 star hotel for what I payed in total. Not worth it. I won't stay here again.

Wonderful
Traveller Type: Family with Young Children
  : Huge sized rooms, looked just like the pictures! The location was outstanding, 1 block to mall/ main shops and metro. Loved the space and it was set up well. Washing machine was appreciated and beds were huge and very comfortable.* Note there is no air conditioning (this was not a problem for us). Great sized double glazed windows looking out to the street. This apartment had good bones and some old world touches with modern comforts.
  : Check-in was a little confusing because the lock box outside the building was not the one intended for us. Our lock box was upstairs on the first floor near our apartment door. The first instruction to buzz a button was how to get in the big green door from the street and this was also unclear in the translated instructions. Once we worked it out it was all fine no elevator but stairs were only 1 flight and easy.